In which stage of the conflict process does conflict become visible?

• A) Intentions
• B) Illumination
• C) Cognition
• D) Behavior

A leadership model that focuses on employee‘s participation in decision making is:

• A) Path-Goal Model
• B) Vroom and Yetton Model
• C) Leader member relationship Model
• D) Contingency Approach

A leader setting high goals, seeking perfection, emphasizing quality, showing confidence in subordinates and stressing pride in work, all these characteristics are related to which of the following class of leadership behaviors?

• A) Supportive behavior
• B) Work facilitation behavior
• C) Achievement-oriented behavior
• D) Participative behavior

The highest level of trust is exhibited in which of the following type of trust?

• A) Reward-based
• B) Deterrence-based
• C) Identification-based
• D) Knowledge-based

Trying to make someone else accept blame for a problem is an example of which of the following conflict handling intention.

• A) Avoiding
• B) Competing
• C) Compromising
• D) Accommodating

The tussle between manager finance and manager production due to not giving approval of some unnecessary expenditures is an example of which of the following conflict?

• A) Horizontal conflict
• B) Diagonal conflict
• C) Vertical conflict
• D) Line staff conflict

All of the following are the possible outcomes of negotiation EXCEPT:

• A) Win-Win
• B) Closure
• C) Lose-Lose
• D) Win-Lose

Adil wants to get credit from the bank but bank can not approve credit to him because of past slow pay record. The bank manager and Adil meet and agree on a win-win solution that meets the need of both parties by involving a guarantee that will ensure payment if not made with in prescribed period. This is an example of

• A) Compromising intention
• B) Integrative negotiation
• C) Accommodating intention
• D) Distributive negotiation

The triangle for managing the new team environment includes all of the following EXCEPT:

• A) Culture
• B) Individuals
• C) Team
• D) Manager

The conflict process has _______ stages.

• A) Six
• B) Five
• C) Three
• D) Four

Resistance is the consequence of ___________

• A) Referent power
• B) Reward power
• C) Expert power
• D) Coercive power

The most important aspect of power is probably that it:

• A) Tends to corrupt people
• B) Involves control
• C) Is a function of dependency
• D) Is counterproductive

Which of the following is the official right of a person to manipulate or change others?

• A) Authority
• B) Integrity
• C) Influence
• D) Trust

Legitimate power is a broader power as compare to other bases of power, it contains ___________ in it.

• A) Coercive and Reward Power
• B) Reward and Referent Power
• C) Expert and Referent Power
• D) Information and Coercive Power

Which of the following leadership model integrates the expectancy theory of motivation with the Ohio State leadership research?

• A) Leader-participation
• B) Leader-member exchange
• C) Contingency
• D) Path-goal

Which of the following is NOT true for charismatic leaders?

• A) They are willing to take high personal risk
• B) They have behavior that is unconventional
• C) They show consistency with their followers’ behaviors
• D) They have a vision and the ability to articulate the vision

The belief that leader must maintain an ongoing minimum level of conflict, which keep the group viable, creative and self –critical.

• A) Human relations view
• B) None of above
• C) Interactionist view
• D) Traditional view

All of the following are disadvantages associated with the Group-aided decision making EXCEPT:

• A) Variety of Perspectives
• B) Minority Domination
• C) Social Pressure
• D) Goal Displacement

All of the following are the characteristics of distributive bargaining EXCEPT:

• A) Congruent
• B) Win/lose
• C) Get as much as of the pie
• D) I can’t move from this point

All of the following are Group problem solving techniques EXCEPT:

• A) Brainstorming
• B) Delphi technique
• C) Contract
• D) Consensus