Researches indicate that great salespersons are usually:

• A) Type As
• B)
• C)
• D)

Which of the following is a structured voting process used to prioritize responses to a nominal question:

• A) Brainstorming
• B) Nominal group technique
• C) Delphi technique
• D) Consensus

Organizational Behavior focuses upon ALL of the following primary determinants of behavior EXCEPT:

• A) Job Satisfaction
• B)
• C)
• D)

A leadership style in which the group gets least possible guidance with complete freedom is known as:

• A) Strategic
• B) Laissez-faire
• C) Democratic
• D) Autocratic

________ is a generic term that covers a broad range of feelings that people experience. Affect

• A)
• B)
• C)
• D)

Which one of the following might not be a functional outcome of the conflict process?

• A) Avoids risk
• B) Relieves tensions
• C) Stimulates creativity
• D) Increases innovation

Which of the following statements describe the short term orientation?

• A) People value the present, accept change readily and don’t see commitments as impediment to change
• B)
• C)
• D)

According to path-goal theory, leaders having which of the following leadership styles sets challenging goals for his subordinates and have strong confidence in their performance.

• A) Participative leadership
• B) Achievement-oriented leadership
• C) Supportive leadership
• D) Directive leadership

A manager performing the role of disseminator is most likely to do which of the following activity?

• A) Inform subordinates about newly founded competitors
• B)
• C)
• D)

Which of the following is NOT a barrier to effective communication?

• A) Stereotyping
• B) Filtering
• C) Noise
• D) Selective Perception

An area of study that blends concepts from psychology and sociology and focuses on the influence of people on one another is known as:

• A) Social Psychology
• B)
• C)
• D)

There are ________ sources of power.

• A) Three
• B) Five
• C) Six
• D) Four

When a manager in a Company motivates employees, directs others to do their job by selecting most effective communication channels and resolves their conflicts. He/she performs managerial function of:

• A) Leading
• B)
• C)
• D)

Trust and trustworthiness affect a leader’s access to:

• A) Dedication and achievement
• B) Knowledge and cooperation
• C) Power and influence
• D) Persuasion and control

Positive Mood includes all the following feelings EXCEPT:

• A) Hostility
• B)
• C)
• D)

You have been assigned the task of setting up a work team for a software development project. The team must operate very quickly to meet stringent deadlines and as the quality of the project depends highly on Team’s output, so it must also work very accurately. Which of the following communication network structures should you choose for this team?

• A) Chain
• B) Wheel
• C) Grapevine
• D) All-channel

Which group decision-making technique seems most reasonable for the management of a multinational company whose offices are located in China, India, Australia and England?

• A) Brainstorming session
• B)
• C)
• D)

Which kind of strategy to conflict is “Competing"?

• A) I win – You lose
• B) I win – You win
• C) I lose – You lose
• D) None of above

Which of the following would not be considered as an organization?

• A) Dairy farmers
• B)
• C)
• D)

While managing political behaviors in organization, the manager requires to discourage:

• A) Negotiation
• B) Dialogue
• C) Relationships
• D) Self interest