Conflict within a group is called:

• A) Interpersonal conflict
• B) Intra-group conflict
• C) Intrapersonal conflict
• D) Inter-group conflict

A condition in which availability of each alternative with its potential payoffs and costs are associated with risks is called:

• A) Decision making and decision taking
• B) Decision making under certainty
• C) None of the given options
• D) Decision making under risk

Which of the following are the advantages of consensus?

• A) Develops a group’s problem solving skills
• B) All of the given options
• C) Build strongest buy in
• D) Make the quickest implementation

Which of the following factors affect teams?

• A) Context
• B) All of the given options
• C) Work design
• D) Process

Which of the following involves learning through day to day unplanned interactions between the new worker and his/her colleagues?

• A) On the job training
• B) Job instruction training
• C) Audiovisual based training
• D) Informal learning

Which of the following are communication tools?

• A) All of the given options
• B) Chat rooms
• C) Face to face
• D) E-mail

A method in which a trainer in a central location teaches groups of employees at remote locations via television is called:

• A) Tele-training
• B) None of the given options
• C) Training via internet
• D) Videoconferencing

Which of the following are the characteristics of team-based organizations?

• A) All of the given options
• B) Collective structures
• C) Team monitors
• D) Change and flexibility

Which of the following are the characteristics of high performing teams?

• A) Crystal clear roles
• B) All of the given options
• C) Common purpose
• D) Effective processes

Which of the following is a structured process by which people become skilled workers through a combination of classroom instruction and on the job training?

• A) On the job training
• B) Apprenticeship training
• C) Job instruction training
• D) Audiovisual based training

Which of the following is the first and the largest element of total compensation?

• A) All of the given options
• B) Pay incentives
• C) Indirect compensation
• D) Base compensation

Who among the following has described “The Fifth Discipline?”

• A) Stephen P.Robins
• B) Peter Drucker
• C) Daniel Tobin
• D) Peter Senge

Which of the following is NOT a strategy for team building?

• A) Recognize effort
• B) Discourage team members
• C) Find occasions to celebrate
• D) Improve communication

All of the following are methods used to assess team learning EXCEPT

• A) Depth
• B) Shape
• C) Breadth
• D) Speed

After which stage of development, is there a relatively clear hierarchy of leadership within a group?

• A) Storming
• B) Development
• C) Evolution
• D) Norming

Which of the following are sources of conflict?

• A) All of the given options
• B) Goal incompatibility
• C) Task interdependence
• D) Different values and beliefs

Which of the following are the training methods?

• A) On the job training
• B) Job instruction training
• C) Apprenticeship training
• D) All of the given options

Which of the following is a temporary cross-functional team?

• A) Task force
• B) TQM group
• C) Work group
• D) Quality circle

Who describes that competitive advantage is created through "information based organizations"?

• A) Daniel Tobin
• B) Peter Senge
• C) Stephen P.Robins
• D) Peter Drucker

Which of the following is the process by which a person, group or organization transmits some type of information to another person, group or organization using some medium?

• A) Communication
• B) Follower-ship
• C) All of the given options
• D) Leadership