Which of the following is the level of formalization in an organization with a bureaucratic approach?

• A) Remains low
• B) None of the given options
• C) Remains unchanged
• D) Remains high

Which one of the following helps users make sense of the data by searching for patterns that can help solve organizational problems or take advantage of new opportunities?

• A) Data source
• B) Data warehousing
• C) Data mining
• D) Data collection

Which of the following is applicable only to those organizations the output of which can be priced.

• A) Bureaucratic control
• B) Clan control
• C) Feed forward control
• D) Market control

Which one of the following is right for a socially responsible practice?

• A) It is only for legal requirements
• B) It only increases business cost
• C) It can be used as a long term company’s investment
• D) It is only a marketing strategy

Which type of culture has an internal focus and consistency orientation for a stable environment?

• A) The Adaptability culture
• B) The clan culture
• C) The bureaucratic culture
• D) The mission culture

Which of the following pair refers to the levels of organizational culture?

• A) All of the given options
• B) Visible artifacts and observable behaviors
• C) Invisible artifacts and observable behaviors
• D) Visible actions and observable beliefs

At what level of moral development, people learn to conform to expectations of good behaviors as defined by colleagues and society?

• A) Highest level of moral development
• B) Intermediate level of development
• C) Low level of moral development
• D) None of the above

General Electric recently adopted a division structure for having a structural simplicity and flexibility like a small company while having the resource and reach as earlier like as a large company. Which of the following approaches this company is using?

• A) Bio Company / Small Company Hybrid
• B) Large Size Company
• C) None of the above
• D) Small Size Company

Which of the following is a set of codified principles and regulations that describes that how people are required to act, generally accepted in society, and are enforceable in the courts?

• A) Value
• B) Norms
• C) Ritual
• D) Law

Which of the following provides members with a sense of organizational identity and generates a commitment to beliefs and values that are larger than themselves?

• A) Culture
• B) Environment
• C) Strategies and plans
• D) Policy

When a new organization is created then the emphasis remains on creating a new product and surviving in the market place. Which stage of organizational life cycle has been depicted in above statement?

• A) Leadership Stage
• B) Formalization stage
• C) Entrepreneurial stage
• D) Collectivity stage

Which of the following is the force that calls for major organizational change and innovations in the modern era?

• A) All of the given options
• B) Advancing technology
• C) A shift to capitalism
• D) International economic integration

Which of the following is the set of values, guiding beliefs, understandings, and ways of thinking that is shared by members of an organization?

• A) Norms
• B) Organizational Behaviour
• C) Culture
• D) Strategy

At what level of moral development, people develop an internal set of standards comprised of self chosen ethical principles that are more important to their decisions than external expectations and even more than law if necessary?

• A) None of the above
• B) Highest level of moral development
• C) Intermediate level of development
• D) Low level of moral development

Which one of the following stages is the fourth stage in the development of the organization?

• A) Collectivity Stage
• B) Elaboration Stage
• C) Entrepreneurial Stage
• D) Formalization Stage

At which stage of organization life cycle development, large number of employees cause problems whereas, the need for effective leadership remains high in the organization?

• A) Formalization stage
• B) Genital stage
• C) Collectivity stage
• D) Entrepreneurial stage

What is required after developing and implementing the QMS in the process of acquiring the certificate of ISO 9000?

• A) Selecting a third party registrar
• B) Submitting quality manual for approval
• C) Selecting the appropriate standards
• D) Final assessment by registrar

Which of the following is NOT included in the ISO registration process?

• A) Assessment by a team of two or three auditors of the quality system and its documentation
• B) Document review by the registrar of the quality system documents or quality manual
• C) Pre-assessment, which identifies potential noncompliance in the quality system or in the documentation
• D) Review the program descriptions and select the program(s) that will enable you to contribute more to your organization

Total quality management concept is applied in which of the following departments of the organization?

• A) Every/All
• B)
• C)
• D)

Which one of the following options is included in design and development planning?

• A) Process equipment both hardware and software
• B) Inquiries, contract and order handling
• C) Review, verification and validation activities
• D) Verification of purchased products