According to Herzberg, when ___________ are adequate, people will not be dissatisfied, but they also will not be satisfied.

• A) Achievement needs
• B) Power needs
• C) Affiliation needs
• D) Hygiene factors

Attempts to show the financial condition of the firm to employees to get them to think like owners of the firm are known as __________.

• A) Telecommuting
• B) Open-book management
• C) Pay-for-performance programs
• D) Work sharing arrangements

When complex decisions are required that need specialist skills then which of the following style is useful?

• A) Democratic style
• B) Behavioral style
• C) Laissez faire style
• D) Autocratic style

Which ‘expectancy theory linkage’ explains the belief that having a high grade point average is critical in obtaining a good job?

• A) Expectancy
• B) Valence
• C) Goal setting to achievement
• D) Instrumentality

According to Frederick Herzberg, intrinsic factors are related with job content and are associated with job _____.

• A) No Satisfaction
• B) No Dissatisfaction
• C) Dissatisfaction
• D) Satisfaction

Which of the following is NOT one of the situational factors thought to influence the relationship between leader behavior and subordinate motivation to perform in the path-goal theory?

• A) Subordinate locus of control
• B) Preferences of the leader
• C) Task structure
• D) Characteristics of the work group

The behavioral dimension of leadership involving the concern that the leader has for the feelings, needs, personal interest, problems, and well being of followers is referred to as which of the following?

• A) Autocratic
• B) Consideration
• C) Initiating structure
• D) Democratic

Person with_______________need is more likely to be a team player and does well customer service jobs and prefers to work in cooperative environment.

• A) Achievement
• B) Power
• C) Fulfilment
• D) Affiliation

Leadership style that focuses on centralized authority, dictated work methods and limit employee participation is called:

• A) Laissez faire style
• B) Behavioral style
• C) Autocratic style
• D) Democratic style

In XYZ Company, jobs are creative, interesting and challenging but employees are not happy with working condition, salary and relationship with peers, this situation leads towards:

• A) High hygiene – High motivation
• B) High hygiene –Low motivation
• C) Low hygiene – High motivation
• D) Low hygiene – Low motivation

Leadership is defined as which of the following:

• A) A group that achieves goals
• B) The process of influencing a group toward the achievement of goals
• C) The function of influencing a group towards the achievement of goals
• D) Directing a group towards the achievement of goals

Which of the following suggests that there is a need to have good relationships at work?

• A) Need for affiliation
• B) Need for power
• C) Need for fulfillment
• D) Need for achievement

Persons who are able to influence others and who possess managerial authority are termed as which of the following?

• A) Leaders
• B) Organizers
• C) Managers
• D) Visionaries

The _____ is based on "concern for people" and "concern for production."

• A) Managerial grid
• B) Path-goal theory
• C) University of Michigan studies
• D) University of Iowa studies

According to Blake and Mouton’s Managerial Grid, Country Club Management would have a score of:

• A) 5, 5
• B) 9, 1
• C) 9, 9
• D) 1, 9

Which of the following is the power that rests on the leader’s ability to punish or control?

• A) Expert power
• B) Reward power
• C) Referent power
• D) Coercive power

Which of the following represent the motivational approach in which organization financial statements are share with employees?

• A) Open book management
• B) Job sharing
• C) Stock sharing plan
• D) Empowerment

The need to influence and control others in a way that they did not behave otherwise is called:

• A) Need for affiliation
• B) Need for fulfilment
• C) Need for power
• D) Need for achievement

An individual who would enjoy taking challenge of personally redesigning the workflow of a manufacturing line to improve employee productivity would probably be rated high on which of the following?

• A) Need for impact
• B) Need for power
• C) Need for affiliation
• D) Need for achievement

According to the Ohio State studies, a leader who is high in _____ is characterized by behavior that attempts to organize work, work relationships, and goals.

• A) Consideration
• B) Autocratic structure
• C) Initiating structure
• D) Production-orientation