An organization where decisions are made by those employees closest to the problems is using which type of decision-making authority?

• A) Acceptance theory
• B) Span of control
• C) Centralization
• D) Decentralization

The theory that each person should report to only one manager is called:

• A) Span of control
• B) Chain of command
• C) Responsibility factor
• D) Unity of command

On what basis are jobs grouped together to achieve organizational goals?

• A) Departmentalization
• B) Centralization
• C) Formalization
• D) Coordination

An organization that assigns specialists from different functional departments to work on one or more than one projects being led by project managers is called:

• A) Virtual Organization
• B) Learning Organization
• C) Team Organization
• D) Matrix organization

Which one of the following designs is not limited to horizontal, vertical, or external boundary imposed by a conventional structure?

• A) Threatened organizations
• B) Boundary less organizations
• C) Functional
• D) Learning organizations

Which one of the following types of organizations is able to change rapidly as needs require?

• A) Mechanistic
• B) Organic
• C) Horizontal
• D) Vertical

A structure that has broader span of management and few hierarchical levels is called:

• A) Flat structure
• B) Hybrid structure
• C) Tall structure
• D) Functional structure

Which of the following is NOT a form of divisional structure?

• A) Customer-based division
• B) Skill-based division
• C) Product-based division
• D) Geographic-based division

An automobile company has general customers and produces the product for its general customers by using assembly line methods. Which type of technology is being used by this company?

• A) Mass production
• B) Process production
• C) Unit production
• D) Customize production

Global competition, accelerated product development by competitors, and increased demands by customers for better service have encouraged organizations to become more _____________.

• A) Organic
• B) Mechanistic
• C) Task oriented
• D) Technologically pure

Managers use which term to describe the degree to which tasks in an organization are divided into separate jobs?

• A) Span of control
• B) Chain of command
• C) Departmentalization
• D) Work specialization

An internal situation that makes certain outcome appear attractive is known as which of the following?

• A) Motivation
• B) Leadership
• C) Needs
• D) Effort management

In an effort to make organizations more flexible and responsive to competitive pressures, firms have adopted more ____________ decision making.

• A) Centralized
• B) Decentralized
• C) Vertically integrated
• D) Stable

Organizations that are highly flexible and adaptive are described as which of the following?

• A) Mechanistic
• B) Rational
• C) Organic
• D) Intuitive

According to Maslow’s hierarchy of needs, achieving one’s potential, self-fulfillment, and the drive to become what one is capable of becoming are characteristics of which of the following needs?

• A) Self-actualization
• B) Esteem
• C) Social
• D) Physiological

Which one of the following types of organizations is rigidly controlled and efficient?

• A) Mechanistic
• B) Learning
• C) Organic
• D) Horizontal

Which of the following is not a suggestion for motivating employees?

• A) Recognize individual differences
• B) Match people to jobs
• C) Makes goals very difficult to achieve
• D) Individualize rewards

According to Maslow's need hierarchy theory, a person who is looking for affection, belongingness, acceptance, and friendship is at which need level?

• A) Physiological
• B) Esteem
• C) Safety
• D) Social

Theory of Motivation that is more useful for understanding the outcome of behavior is_________________

• A) ERG Theory
• B) Reinforcement Theory
• C) Acquired Needs Theory
• D) Two-Factor Theory

Increasing the number of similar tasks performed by a worker in order to make job more challenging is called:

• A) Job Enrichment
• B) All of above
• C) Job Enlargement
• D) Job Rotation