Which of the following departmentalization can be considered necessary in an organization where the company’s products fall into several categories with very different production methods for each category?

• A) Production
• B) Matrix
• C) Process
• D) Customer

Questionnaire is used in which of the following OD techniques for bringing change?

• A) Sensitivity Training
• B) Survey Feedback
• C) Team Building
• D) Process Consultation

In Performance Appraisal, we DO NOT evaluate:

• A) Individual task outcomes
• B) Traits
• C) Individual goals
• D) Behaviors

After failure in the market, the top management of SOFTRINIX decided to change the size, structure and functioning of the organization to achieve its objectives. It is an example of:

• A) Planned change
• B) Radical change
• C) Evolutionary change
• D) Strategic change

Which of the following structure suits to those organizations who adopt Innovation strategy?

• A) Mechanistic and Organic Mix
• B) None of given
• C) Organic Structure
• D) Mechanistic Structure

Which of the following is NOT a work redesign option?

• A) Job formalization
• B) Job enrichment
• C) Job rotation
• D) Job enlargement

The method to change behavior through unstructured group interaction refers to:

• A) Sensitivity Training
• B) Team Building
• C) Survey Feedback
• D) Process Consultation

Which of the following is NOT a step in Kurt Lewin’s three-step model for change?

• A) Movement
• B) Process evaluation
• C) Unfreezing
• D) Freezing

Which of the following is NOT a function of Organizational Culture?

• A) Collective commitment
• B) Organizational commitment
• C) Sense-making device
• D) Organizational Identity

The management of Z&H Corporation is redesigning its processes to create value and get rid from operations that are obsolete now. What is Z&H doing?

• A) Rightsizing
• B) Reengineering
• C) Merger
• D) Downsizing

ALL the following forces act as stimulants to external change EXCEPT:

• A) World politics
• B) Working climate
• C) Technology
• D) Social trends

Which of the following is most likely to result from a strong organizational culture?

• A) Low employee turnover
• B) Low employee satisfaction
• C) High employee turnover
• D) High absenteeism

In Ravi trading company, there is low formalization, a comprehensive information network, and high participation in decision making. What is its organizational structure?

• A) Organic
• B) Mechanistic
• C) Simple
• D) Bureaucratic

The ultimate source of an organization’s culture is :

• A) The organization’s founders
• B) The belief systems of it employees
• C) The country in which organization operates
• D) Middle management of the organization

Which work redesign option is characterized as vertical expansion of tasks, skill variety, Autonomy and feed back?

• A) None of given
• B) Job Enlargement
• C) Job Enrichment
• D) Job Rotation

Change activities that are ______ and goal oriented, are termed as planned change.

• A) Discretionary
• B) Intentional
• C) Reflexive
• D) Random

Which of the following type of structure would best suit the organization that strives for cost minimization?

• A) Organic
• B) Bureaucracy
• C) Mechanistic
• D) Matrix

The Organizational structure characterized by clear chain of command, narrow spans of control and direct supervision is called:

• A) Matrix Structure
• B) Mechanistic Structure
• C) Organic Structure
• D) Divisioanl Structure

Which of the following statements describe the “Design” stage in appreciation inquiry process?

• A) To find out the strengths of organization
• B) To write the action plan and development of implementation strategies
• C) To envision the organization and describe what is different
• D) To find a common vision of organization and agreeing on its unique qualities

Which one of the following employee responses is an immediate resistance towards change?

• A) Loss of motivation to work
• B) Threatening to go on strike
• C) Increased number of errors and mistakes
• D) Increased absenteeism due to sickness