In which stage of the conflict process does conflict become visible?

• A) Illumination
• B) Behavior
• C) Cognition
• D) Intentions

Which of the following is NOT consistent with rational decision making?

• A) Restraints
• B)
• C)
• D)

Which of the following is NOT a step in the negotiation?

• A) Record the fact
• B) Evaluate personality traits
• C) Define the goal
• D) Identify the problem

Sajjad has intense feelings that are directed at something, these sort of feelings can be termed as:

• A) Emotions
• B)
• C)
• D)

Which of the following is a conflict stimulation technique?

• A) Expansion of resources
• B) Compromise
• C) Problem solving
• D) Bringing in outsiders

4Ps Cycle of Continuous Improvement consists of__________

• A) People, products , productivity, and process
• B)
• C)
• D)

Which path-goal leadership style leads to greater satisfaction when tasks are ambiguous or stressful?

• A) Supportive
• B) Participative
• C) Directive
• D) Reactive

The differences in various defining personal traits such as age, gender, race marital status, ethnic origin, religion, education, and many secondary qualities is known as:

• A) Diversity
• B)
• C)
• D)

Mr. Zaib is leading a Software development team. He always consults with his team members and uses their suggestions before taking any decision. This example depicts that Mr. Zaib is a:

• A) Directive leader
• B) Participative leader
• C) Supportive leader
• D) Achievement-Oriented leader

Which of the following statements is NOT true about the difference between men and women when it comes to emotional reactions?

• A) Men express emotions more intensely
• B)
• C)
• D)

The process of being properly guided and directed by a leader in a working environment is known as:

• A) Internship
• B) Leadership
• C) Sponsorship
• D) Followership

Perceptual speed, number aptitude and memory are dimensions of:

• A) Intellectual ability
• B)
• C)
• D)

The Fiedler model proposes:

• A) Matching leaders and situations
• B) Changing the leader
• C) Changing the employees
• D) Changing the situation

The phenomenon of perception tell us that:

• A) People interpret the input from their senses to give meaning
• B)
• C)
• D)

A threatened strike action by a labor union to force the management to accept their demands is an example of which of the following power?

• A) Reward power
• B) Coercive power
• C) Referent power
• D) Legitimate power

Which of the following approach evaluates the organization’s ability to convert skills and resources into goods and services efficiency?

• A) The Technical Approach
• B)
• C)
• D)

The power that the College Dean has been granted by the University over the faculty is termed as which of the following power?

• A) Legitimate
• B) Academic
• C) Organizational
• D) Personal

___________ focuses on the study of people in relation to their social environment.

• A) Sociology
• B)
• C)
• D)

Which of the following is NOT related with Job Enlargement?

• A) Both vertical and horizontal
• B) Vertical expansion
• C) Horizontal expansion
• D) All of the mentioned

Which of the following stage of Perceptual Process Model involves noticing some of the information available to the person and filtering out the rest?

• A) Selective attention
• B)
• C)
• D)