Ms. Sana is believed to be a very friendly leader, always showing her concern for the needs of the employees. It is an example of which of the following types of leaders?

• A) Achievement-Oriented leader
• B) Participative leader
• C) Supportive leader
• D) Directive leader

The technique of Total Quality Management (TQM) has been borrowed from:

• A) Japanese
• B)
• C)
• D)

Which of the following is the expected weakness of group decision making?

• A) The decision will probably be a lower quality decision
• B) More time will be used to make the decision
• C) Employees will be less accepting of the group decision
• D) Less complete knowledge

Ms. Sadia is always obsessed with numbers, measuring her success in terms of how many or how much of everything she acquires. It shows Ms. Sadia has__________ Personality type.

• A) Type A personality
• B)
• C)
• D)

Which of the following would be least likely to pose a barrier to cross-cultural communications?

• A) Differences among perceptions
• B) Word connotations
• C) Tone difference
• D) Political correctness

Which of the following statement is true regarding men and emotions?

• A) They believe that expressing emotions is incongruent to their image
• B)
• C)
• D)

Which of the following is NOT true for charismatic leaders?

• A) They show consistency with their followers’ behaviors
• B) They have a vision and the ability to articulate the vision
• C) They have behavior that is unconventional
• D) They are willing to take high personal risk

Psychology’s major contributions to the field of organizational behavior have been primarily at which level of analysis?

• A) Individual level
• B)
• C)
• D)

The interference in the flow of message between sender and receiver is known as:

• A) Noise
• B) Decoding
• C) Encoding
• D) Feedback

Reduced efforts and increased error rate are examples of:

• A) Neglect
• B)
• C)
• D)

The two general approaches to bargaining are known as:

• A) Distributive and integrative
• B) Affective and reflective
• C) Formal and informal
• D) Emotional and rational

The emotional or feeling segment of an attitude is referred as:

• A) Affective component
• B)
• C)
• D)

Mr. Salman has the capacity to influence the behavior of his subordinates in such a way that they act according to the wishes of Mr. Salman. This influencing capacity can be termed as:

• A) Commitment
• B) Dependency
• C) Authority
• D) Power

When we rank an individual’s values in order of their __________, we obtain the person’s value system.

• A) Intensity
• B)
• C)
• D)

Political activity is perceived to increase at which of the following organizational level?

• A) Lower management
• B) Middle management
• C) Clerical
• D) Upper management

A change in behavior that occurs as result of experience is relatively_________.

• A) Temporary
• B)
• C)
• D)

A CDGL work-crew cleans up parks and other public spaces. In this crew the dirtiest jobs are generally given to the newest members, while the more senior members of the crew tend to do little except draw their pay. What is the class of norms that encompasses arrangements like this?

• A) Allocation of resources
• B) Performance
• C) Appearance
• D) Financial rewards

Ahmed believes that men perform better in oral presentations than women. What shortcut has been used in this case?

• A) Stereotyping
• B)
• C)
• D)

All of the following are the characteristics of distributive bargaining EXCEPT:

• A) I can’t move from this point
• B) Congruent
• C) Win/lose
• D) Get as much as of the pie

What do we call it when we judge someone on the basis of our perception of the group to which he/she belongs?

• A) Stereotyping
• B)
• C)
• D)