1. Difference b/w small and large organizations. 3 Marks 2. About internal and external environment 3 Marks 3. Are the service technologies differing? Explain 5 Marks 4. Research required tacit or explicit knowledge/ explain 5 Marks 5. Conceptual but about flows of information in the organization 5 Marks 6. Information technology how much important for you being a student in your routine life? What will be affect it if it is not available? 5 marks 7. Is the design of service provider organization associated with different factors? Discuss it 5 marks. 8. There are three types of dynamic control systems; Bureaucratic control, Market control, Clan control. What do you think when bureaucratic type should be used in the organization? 3 marks 9. How can you identify if a company has mechanis