SHORT QUESTIONS: 1. SaaS ki 2 examples? Answer is Gmail, dropbox (or you can 2. Process modes for critical instructions and non-critical instructions Ans: critical uses supervised or privileged mode Non-critical uses user mode. Long: 1. 5 characteristics of cloud computing according to NIST 2. 4 benefits of SAN Both answers are available in ppt easily. MCQs: 1. Which one is not cloud service : PHP 2. Classes of IPv4 address, see the table 3. Recovery from failure is called resiliency VU rocky and past paper se mcqs aye thay but saare nahi.