MCQ Bank
A company can obtain new products through new product development. Which of the following can be perceived as new products?
- A) Product that is modified due to bad design
- B) Original products first time introduced
- C) All of the given
- D) Innovation in the existing product
Which of the following is not the document that comes under ISO 9000?
- A) ISO 9005
- B) ISO 9003
- C) ISO 9002
- D) ISO 9001
Control of quality can be achieved by all of the following EXCEPT:
- A) Control of Finished Products
- B) Control of Manufacturing Process
- C) Control of Manufacturing Information
- D) Control of Market Price
Which of the following segmentation types has characteristics like traits, attitudes, interests, or lifestyles of potential customer groups?
- A) Sociographic segmentation
- B) Geographic segmentation
- C) Demographic segmentation
- D) Psychographic segmentation
Which of the following term is defined as; “It is a method by which the performance of an employee is evaluated (generally in terms of quality, quantity, cost and time)”?
- A) Employee Appraisal
- B) Performance Appraisal
- C) All of the given options
- D) Employee Evaluation
Which of the following is NOT an example of primary source of information?
- A) Reports of SMEDA
- B) Personal observation
- C) Reports of sales force
- D) Feed back of customers
Which of the following sets out the requirements for an organization whose business processes range from design and development, to production, installation and servicing?
- A) ISO 9004
- B) ISO 9002
- C) ISO 9001
- D) ISO 9003
Which of the following can be accessed by performance appraisal?
- A) Behaviors
- B) Outcomes
- C) Traits
- D) All of the given options
Which of the following covers final testing and inspection of a product to ensure that final products and services meet specified requirements?
- A) ISO 9003
- B) ISO 9001
- C) ISO 9004
- D) ISO 9002
Which of the following is an example of a service?
- A) HP Printer
- B) Web Hosting
- C) Sony Ericson Mobile
- D) Signature Jacket
Which of the following ISO standard is used for testing and calibration of laboratories?
- A) ISO-14000
- B) ISO-9000
- C) ISO-18000
- D) ISO-17025
Statistical process control system is best applicable in which of the following processes?
- A) Manufacturing
- B) Services
- C) Export
- D) Trading
Which of the following factors is NOT necessary to obtain quality control?
- A) Unreliability
- B) Vender Relation
- C) Raw Materials
- D) Process Control
What is the main purpose for initiating a training program in an organization?
- A) Create problem-solving ability
- B) Enhance proficiency in performance
- C) Create decision-making attitude
- D) All of the given options
Which of the following is true for quality control in engineering and manufacturing?
- A) It is a set of measures taken to ensure that the design meets performance requirements.
- B) It is a set of measures taken to ensure that defective services are not produced
- C) All of the given options
- D) It is a set of measures taken to ensure that defective products are not produced
Quadrant II in grand strategy matrix (comprehensive strategy formulation framework) contains the following set of strategies EXCEPT:
- A) Concentric diversification
- B) Market development
- C) Product development
- D) Market penetration
Defensive strategies include all of the following EXCEPT:
- A) Retrenchment
- B) Divestiture
- C) Acquisition
- D) Liquidation
Which matrices are also known as Portfolio matrices?
- A) TOWS and IE matrix
- B) IE and BCG matrix
- C) SPACE and TOWS matrix
- D) SPACE and BCG matrix
All of the following are the limitations of BCG Matrix EXCEPT:
- A) BCG can not be developed if a firm have at less than least three years data.
- B) It is one-dimensional to view every business as a star, cash cow, dog or question mark.
- C) The businesses that fall in the centre of BCG matrix can not be classified.
- D) Other variables such as size of market and competitive advantages are not considered.
Which of the following describes a differentiation strategy?
- A) Providing different products with competences
- B) Offering unique products that are widely valued by customers
- C) Innovation of products or services greater than competition
- D) Higher quality products or services than competitors