MCQ Bank
Which one of the following is not a business driven approach?
- A) Product driven business
- B) Experience driven business
- C) Expert driven business
- D) Efficiency driven business
Knowledge capture is the process of?
- A) Delivering knowledge
- B) Anticipating knowledge
- C) Extracting knowledge
- D) None of the options
In first step of knowledge capture which is an appropriate tool to elicit information from an expert?
- A) Conducting extensive interviews
- B) Drafting flowcharts
- C) Analyzing newspapers
- D) Developing decision trees
Extrovert people possess following qualities except:
- A) Self confidence
- B) Self centered
- C) Sharing
- D) Feel secure
In KMSLC the early phase starts with?
- A) Knowledge sharing
- B) Knowledge capturing
- C) Knowledge application
- D) Information sharing
Malfunctioning of field equipment or software’s bug reports come under which of the following category?
- A) Best practices databases
- B) Lessons learned systems
- C) None of the options
- D) Incident reports
Aslam is an operations manager at a manufacturing firm and is focused to achieve operational efficiency, to reduce wastage and to reduce production time with the existing methods. Aslam is adopting which approach of knowledge management?
- A) Experience drive business
- B) Efficiency driven business
- C) Expert driven business
- D) None of the given options
Knowledge in an organization can be created through which of the following?
- A) Experiences
- B) Team work
- C) All of the given options
- D) Sharing information
Knowledge creation & transformation model is given by?
- A) Maslow
- B) Herzberg
- C) Nonaka
- D) None of the given options
The knowledge present in the form of documents, manuals and written policies indicate which of the following types of knowledge?
- A) Experiential knowledge
- B) Systematic knowledge
- C) Tacit knowledge
- D) Expert knowledge
ABC incorporation is a software house and has an intense focus on new technology adoption and new software and application development. ABC incorporation is adopting which approach of knowledge management?
- A) None of the given options
- B) Experience driven business
- C) Efficiency driven business
- D) Expert driven business
Which one of the following is most suitable for different place, same time conditions in knowledge sharing process?
- A) E-Mail
- B) Peer to Peer shared computer
- C) Video conferencing
- D) Face to face meeting
Goals of supply chain management (SCM) are to improve:
- A) Efficiency
- B) Human Expertise
- C) Technical Expertise
- D) None of the options
Accessibility of knowledge is helpful from which one of the following?
- A) Benchmarking
- B) All of the given options
- C) Categorizing
- D) Systematic mapping
The process of organizing similar documents into smaller groups is known as:
- A) Collaboration
- B) Categorization
- C) Personalization
- D) Customer profiling
A project manager trains his juniors and assistants regarding the effective project management skills by telling its learning and experiences in the practical field. This scenario indicates which of the following dimension of nonaka’s SECI model.
- A) Socialization
- B) Internalization
- C) Combination
- D) Externalization
Groupware, Lessons learned systems, and expertise-locator systems are technologies that facilitate which of the following KM systems?
- A) Knowledge Capture Systems
- B) Knowledge Discovery Systems
- C) Knowledge Application Systems
- D) Knowledge Sharing Systems
Which of the following is a goal of E-business?
- A) Building customer loyalty
- B) Gaining recent market knowledge
- C) Gaining competitive edge and market leadership
- D) All of the options
In order to create concepts freely, what is essential for the members of self-organizing team?
- A) Autonomy
- B) Feedback
- C) Cyber space
- D) Discussion boards
KM mechanism supporting routines include which of the following?
- A) Organizational Policies
- B) Work practices
- C) All of the options
- D) Standards