Which one of the following is a property of knowledge capturing?

• A) Determining feasibility
• B) All of the given options
• C) Taping the expert’s knowledge
• D) Choosing appropriate expert

All of the following refers to the infrastructure assets EXCEPT:

• A) Management
• B) Corporate Culture
• C) Philosophy
• D) Education

The process of retrieving explicit or implicit knowledge is known as?

• A) Knowledge capture
• B) Knowledge discovery
• C) Knowledge application
• D) Knowledge sharing

The process of formalization of peoples’ knowledge into documents and manuals is termed as

• A) Decentralization
• B) Personalization
• C) Codification
• D) None of the given options

Concept mapping can be done for several reasons except?

• A) To generate ideas
• B) To communicate ideas
• C) To test a product
• D) To design complex structures

Which of the following is NOT a primary activity of a knowledge worker?

• A) Controlling
• B) Decision Making
• C) Scheduling
• D) Assessment

Which of the following is a knowledge sharing system?

• A) Lessons learned systems
• B) Best practices databases
• C) Alert systems
• D) All of the options

Mrs. Sadaf, is a marketing manager of a multinational organization. After a detailed analysis of company's budget, she made some significant changes in the currently documented production targets. This scenario indicates which of the following dimension of nonaka’s SECI model?

• A) Externalization
• B) Socialization
• C) Internalization
• D) Combination

Explicit to explicit communication is known as?

• A) Socialization
• B) Internalization
• C) Externalization
• D) Combination

All of the following can be organizational benefits of knowledge EXCEPT:

• A) Productivity performance
• B) Faster innovation
• C) Outdated processes
• D) Improved customer service

Resistance to a knowledge management system through employee withdrawal from the job or scene is called as:

• A) Verification
• B) Validation
• C) Projection
• D) Avoidance

Which of the following is NOT the type of structured question?

• A) Dichotomous questions
• B) Multiple-choice questions
• C) Direct questions
• D) Ranking scale questions

In SECI model combination means:

• A) Explicit knowledge to explicit knowledge
• B) Tacit knowledge to tacit knowledge
• C) Tacit knowledge to explicit knowledge
• D) Explicit knowledge to tacit knowledge

The given statement best represents which of the following perspective of Balanced Scorecard? “How can we instil positive corporate attitudes?”

• A) Customer perspective
• B) Financial perspective
• C) Learning and growth perspective
• D) Internal business processes perspective

Which one of the following phase of SECI model best represents ‘learning by doing’?

• A) Internalization
• B) Combination
• C) Externalization
• D) Socialization

In case of E-Business, we integrate the KM life cycle from knowledge creation to knowledge distribution through ________ dealings.

• A) Business within Business
• B) Business to Business
• C) Business to Consumer
• D) All of the options

Which of the following enables individuals to rapidly locate the individual who has the knowledge that might help them solve a current problem?

• A) Computer networks
• B) Electronic bulletin boards
• C) Corporate directories
• D) Data warehousing

Mr Ali is a newly hired employee at a private organization. He inferred the exact nature of his job by reading the contract manual and job description. This scenario indicates which of the following dimension of nonaka’s SECI model.

• A) Combination
• B) Internalization
• C) Socialization
• D) Externalization

Mr. Naeem, the operational manager of FGH (pvt) ltd., after understanding the organizations procedure, written them in the form of manual and further suggestions were made to the top management for cost reduction and operational efficiency. This scenario indicates which of the following dimension of nonaka’s SECI model.

• A) Combination
• B) Socialization
• C) Externalization
• D) Internalization

Who is responsible for the formulation of justification criteria in terms of strategy or vision?

• A) Top management
• B) Knowledge worker
• C) Middle management
• D) Individuals