MCQ Bank
“Having the right product in the right place, at the right time, at the right price, in the right condition” defines which of the following terms?
- A) Supply chain management
- B) Customer relationship management
- C) None of the given options
- D) Human resource management
The early phase of conventional systems development life cycle starts with:
- A) Knowledge sharing
- B) Knowledge consumption
- C) Knowledge application
- D) Information gathering
Documents or manuals facilitate the transfer of which knowledge to other people?
- A) Expert knowledge
- B) Systemic knowledge
- C) Explicit knowledge
- D) Tacit knowledge
Information combined with human thoughts is known as?
- A) Data
- B) Knowledge
- C) Concept
- D) Wisdom
“A strategy to learn more about customers’ needs and behavior to develop stronger relationships with them” is termed as
- A) None of the given options
- B) Supply chain management
- C) Value chain
- D) Customer relationship management
To access multiple different repositories and sources from one screen, which of the following can be used in an organization?
- A) Group support system
- B) Data warehousing
- C) Web forum
- D) Internal portal
Organizational knowledge creation at first starts with the knowledge of which of the following?
- A) Groups
- B) Policies
- C) Individuals
- D) Documents
Which one of the following is most suitable when a pool of information is to be shared among large number of employees within organization?
- A) Extranet
- B) Intranet
- C) Internet
- D) Groupware
Which one of the following is a key consideration in strategic planning?
- A) Resources
- B) Vision
- C) Culture
- D) All of the options
Which one of the following is NOT an indicator of expertise?
- A) Strong ties with people in power
- B) Avoiding social consultation
- C) Years of experience
- D) Working with a clear focus
When there is a ‘new problem’ which can be solved through an ‘existing solution’ then which of the following option best suits this scenario?
- A) Effectiveness driven business
- B) Expert driven business
- C) Experience driven business
- D) Efficiency driven business
The development, application, storage and distribution of information to knowledge workers represent which of the following perspectives of strategic school of thought of knowledge management?
- A) None of the options
- B) Culture based perspective
- C) IT based perspective
- D) Cost based perspective
Which of the following statement is wrongly connected?
- A) CKO----- Chief knowledge owner
- B) KSS----- Knowledge Structure and Services
- C) JIT------- Just in time
- D) ATM----- Automated teller machine
Which one of the following are the expected attributes of technology under the technical core?
- A) Speed
- B) Reliability
- C) All of the given options
- D) Accuracy
Which one of the following is the way of managing knowledge discovery?
- A) Internalization and Externalization
- B) Externalization and Combination
- C) Combination and Socialization
- D) Socialization and internalization
Limited and controlled links to trading partners for knowledge sharing is known as?
- A) Internet
- B) All of the options
- C) Intranet
- D) Extranet
Westerners tend to stress on which one of the kind of knowledge?
- A) Explicit knowledge
- B) None of the given options
- C) Tacit knowledge
- D) Experiential knowledge
All of the following are the models of knowledge conversion except
- A) Internalization
- B) Externalization
- C) Formalization
- D) Socialization
The knowledge which is embedded in the culture of an organization and the behaviours and attitudes of employees indicate which of the following types of knowledge?
- A) Conceptual knowledge
- B) Systematic knowledge
- C) Experiential knowledge
- D) Tacit knowledge
Which of these facilitate communication between customers, employees, and supply chain partners?
- A) Portals
- B) Billboards
- C) Memos
- D) All of the options