Which of the following leadership style refers to strategic and operational actions that influence organizational and follower performance based on the leader’s expert power?

• A) Transactional leadership
• B) Laissez-faire leadership
• C) Transformational leadership
• D) Instrumental leadership

Which of the following strategies is concerned with the overall purpose and scope of the business to meet stakeholder expectations?

• A) Corporate strategy
• B) Business strategy
• C) Functional strategy
• D) Process strategy

Which of the following is considered to be the foremost factor in change implementation?

• A) Top down communication
• B) Long vertical hierarchy
• C) Bottom up communication
• D) Fixed structure

How many parts are there in organizational structure according to Higgins?

• A) Six
• B) Three
• C) Five
• D) Four

Which of the following is a disadvantage of narrow span of control?

• A) High costs due to many levels
• B) Fast communication between subordinates and superiors
• C) Close control
• D) Close supervision

How many phases are there in the model of planned change developed by Bullock and Batten?

• A) Four
• B) Three
• C) Six
• D) Five

What is the impact of incremental change on employees according to James Quinn?

• A) It demoralizes employees
• B) It increases confidence level of employees
• C) It discourages employees
• D) It adversely affects employee’s productivity

In terms of technology, hardware refers to which of the following?

• A) Skills
• B) Techniques
• C) Knowledge
• D) Equipments

Which of the following assumes that one must strike a balance between the sources of change and forces that resist change?

• A) Motivation theory
• B) Kurt Lewin Model
• C) Behavior Modification Model
• D) Organizational Development Model

How many categories of change are introduced by Lawrence?

• A) Two
• B) Four
• C) One
• D) Three

___________ plays a significant role in linking the Organizational Development Model and Behavioral Modification Model.

• A) Span of control
• B) Recruitment system
• C) Production process
• D) Leadership style

Identify a systematic variable which hampers execution of strategic change?

• A) Too many hierarchical levels
• B) Responsibility without authority
• C) Overly narrow span of control
• D) Misdirected reward and evaluation

Which of the following are subsystems of organizational system?

• A) All of the given options
• B) Strategic planning systems
• C) Capital budgeting systems
• D) Information systems

What does SOC stand for?

• A) Stressful Organizational Change
• B) Systematic Organizational Change
• C) Strategic Organizational Change
• D) Successful Organization Change

Which of the following gave a single category of change i.e. change in knowledge?

• A) Beer
• B) Leavitt
• C) Miller
• D) Lawrence

Identify a system which is tightly managed and where element of exploitation is very high.

• A) Inflexible budgeting system
• B) Arbitrary cost allocation system
• C) Formal planning system
• D) Oppressive control system

In order to successfully implement the change, which of the following action is preferred to motivate the employees towards change?

• A) Introducing a centralized mechanism in the department
• B) All of the given options
• C) Aligning rewards with the changed pattern of behaviors
• D) Supporting strict structures with the organization

Which of the following is a major cause of organizational failure among the management-related factors?

• A) Technological advancements
• B) Dependency on a single customer
• C) Difficulties in obtaining raw material
• D) Incompetent leadership

Which of the following is known as revenue centric approach?

• A) Need to change every thing at once
• B) Focus on quantity or numbers
• C) Interconnectedness of various elements
• D) Activity centered change

Which of the following describes “interpretation of things or developments on self reference basis”?

• A) Short term orientation
• B) Complacency
• C) Parochial bias
• D) Turf protection