The tendency to assign most ratees to middle-range job performance categories, is known as ________.

• A) Central tendency
• B)
• C)
• D)

Which of the following statements is true?

• A) All command groups are also task groups
• B)
• C)
• D)

Dissatisfied customers have _____________ effect on employee's job satisfaction.

• A) Negative
• B)
• C)
• D)

Which of the following is NOT one of the key components of effective teams?

• A) Recognized
• B)
• C)
• D)

Which of the following ability is required to perform a job of an “Accountant”?

• A) Number aptitude
• B)
• C)
• D)

Mr.Adnan is an effective and good manager because he has the ability to handle emotions of employees. Which element of Emotional intelligence is Mr.Adnan equipped with?

• A) Social Skill
• B)
• C)
• D)

In Organizational Behavior, group processes and group decision making is understood with the help of which of the following Behavioral science?

• A) Social Psychology
• B)
• C)
• D)

Messages conveyed through body movements and facial expressions are called:

• A) Non- verbal
• B)
• C)
• D)

The theory which attempts to determine whether an individual's behavior is internally or externally caused is called:

• A) Attribution Theory
• B)
• C)
• D)

Which of the following variables adversely affects organization's performance?

• A) Turnover
• B)
• C)
• D)

Which of the following choices is the best definition of attitude?

• A) Attitudes are evaluative statements of what one believes about something or someone
• B)
• C)
• D)

Determining how tasks are to be grouped is part of which management function?

• A) Organizing
• B)
• C)
• D)

Which of the following abilities are required by an individual to perform the job of a "beach lifeguard"?

• A) Strong spatial visualization abilities and body coordination
• B)
• C)
• D)

Deductive reasoning, verbal comprehension and perceptual speed are all characteristics of:

• A) Intellectual ability
• B)
• C)
• D)

Sadaf has a low absenteeism rate. She takes responsibility for his health and has good health habits. She is likely to have a(an):

• A) Internal locus of control
• B)
• C)
• D)

The suspension of a construction employee for one day without pay for not wearing hard hat when instructed strictly, is an example of which of the following method of shaping behavior?

• A) Negative reinforcement
• B)
• C)
• D)

How is the satisfying decision maker best characterized?

• A) As using bounded rationality
• B)
• C)
• D)

In Maslow’s hierarchy need theory, the sense of autonomy, achievement and recognition comes under which category of needs?

• A) Self Esteem needs
• B)
• C)
• D)

Which of the following is not considered biographical characteristics of an employee in an organization?

• A) Family Status
• B)
• C)
• D)

An individual’s propensity to overestimate the influence of internal factors and underestimate external factors while making judgments about the behavior of others refers to:

• A) Fundamental attribution error
• B)
• C)
• D)