Managing workforce diversity is really big challenge for________________ professionals.

• A) Human Resource Management
• B)
• C)
• D)

The tendency to be sociable,outspoken and friendly is known as:

• A) Extroversion
• B)
• C)
• D)

Robert Katz identified three essential skills that managers need to have in order to reach their goals. What are these skills?

• A) Technical, human, and conceptual
• B)
• C)
• D)

Which one of the following theories suggests that “workers pay attention to relationship between inputs they contribute and outcomes they receive”?

• A) Equity theory
• B)
• C)
• D)

Researches indicate that great salespersons are usually:

• A) Type As
• B)
• C)
• D)

Organizational Behavior focuses upon ALL of the following primary determinants of behavior EXCEPT:

• A) Job Satisfaction
• B)
• C)
• D)

________ is a generic term that covers a broad range of feelings that people experience. Affect

• A)
• B)
• C)
• D)

Which of the following statements describe the short term orientation?

• A) People value the present, accept change readily and don’t see commitments as impediment to change
• B)
• C)
• D)

A manager performing the role of disseminator is most likely to do which of the following activity?

• A) Inform subordinates about newly founded competitors
• B)
• C)
• D)

An area of study that blends concepts from psychology and sociology and focuses on the influence of people on one another is known as:

• A) Social Psychology
• B)
• C)
• D)

When a manager in a Company motivates employees, directs others to do their job by selecting most effective communication channels and resolves their conflicts. He/she performs managerial function of:

• A) Leading
• B)
• C)
• D)

Positive Mood includes all the following feelings EXCEPT:

• A) Hostility
• B)
• C)
• D)

Which group decision-making technique seems most reasonable for the management of a multinational company whose offices are located in China, India, Australia and England?

• A) Brainstorming session
• B)
• C)
• D)

Which of the following would not be considered as an organization?

• A) Dairy farmers
• B)
• C)
• D)

The job design strategy in which employees are exposed to a variety of tasks as they move from one job to another job is known as:

• A) Job Rotation
• B)
• C)
• D)

A national culture characteristic describing the extend to which a society feels threatened by uncertain and ambiguous situation and tries to avoid them is called_________.

• A) Uncertainty Avoidance
• B)
• C)
• D)

Explaining, measuring and changing behavior of humans or animals are concerned with:

• A) Psychologists
• B)
• C)
• D)

Characteristics such as age, gender and marital status are known as ______________.

• A) Biographical characteristics
• B)
• C)
• D)

The Big Five Model of Personality contains all of the following dimensions EXCEPT:

• A) Introversion
• B)
• C)
• D)

Management functions of planning, organizing, leading and controlling were first classified by:

• A) Henri Fayol
• B)
• C)
• D)