Which one of the following types of organizations is able to change rapidly as needs require?

• A) Mechanistic
• B) Organic
• C) Horizontal
• D) Vertical

A structure that has broader span of management and few hierarchical levels is called:

• A) Flat structure
• B) Hybrid structure
• C) Tall structure
• D) Functional structure

Which of the following is NOT a form of divisional structure?

• A) Customer-based division
• B) Skill-based division
• C) Product-based division
• D) Geographic-based division

An automobile company has general customers and produces the product for its general customers by using assembly line methods. Which type of technology is being used by this company?

• A) Mass production
• B) Process production
• C) Unit production
• D) Customize production

Global competition, accelerated product development by competitors, and increased demands by customers for better service have encouraged organizations to become more _____________.

• A) Organic
• B) Mechanistic
• C) Task oriented
• D) Technologically pure

Managers use which term to describe the degree to which tasks in an organization are divided into separate jobs?

• A) Span of control
• B) Chain of command
• C) Departmentalization
• D) Work specialization

An internal situation that makes certain outcome appear attractive is known as which of the following?

• A) Motivation
• B) Leadership
• C) Needs
• D) Effort management

In an effort to make organizations more flexible and responsive to competitive pressures, firms have adopted more ____________ decision making.

• A) Centralized
• B) Decentralized
• C) Vertically integrated
• D) Stable

Organizations that are highly flexible and adaptive are described as which of the following?

• A) Mechanistic
• B) Rational
• C) Organic
• D) Intuitive

According to Maslow’s hierarchy of needs, achieving one’s potential, self-fulfillment, and the drive to become what one is capable of becoming are characteristics of which of the following needs?

• A) Self-actualization
• B) Esteem
• C) Social
• D) Physiological

Which one of the following types of organizations is rigidly controlled and efficient?

• A) Mechanistic
• B) Learning
• C) Organic
• D) Horizontal

Which of the following is not a suggestion for motivating employees?

• A) Recognize individual differences
• B) Match people to jobs
• C) Makes goals very difficult to achieve
• D) Individualize rewards

According to Maslow's need hierarchy theory, a person who is looking for affection, belongingness, acceptance, and friendship is at which need level?

• A) Physiological
• B) Esteem
• C) Safety
• D) Social

Theory of Motivation that is more useful for understanding the outcome of behavior is_________________

• A) ERG Theory
• B) Reinforcement Theory
• C) Acquired Needs Theory
• D) Two-Factor Theory

Increasing the number of similar tasks performed by a worker in order to make job more challenging is called:

• A) Job Enrichment
• B) All of above
• C) Job Enlargement
• D) Job Rotation

Which one of the following concepts defines the number of subordinates that report to a manager and that indirectly specifies the number of levels of management in an organization?

• A) Authorized line of responsibility
• B) Unity of command
• C) Span of control
• D) Responsibility factor

A function of ability, motivation and working conditions is known as:

• A) Persistence
• B) Leading
• C) Performance
• D) Motivational Frame work

The process of upgrading the job-task mix in order to increase the potential for growth, achievement, responsibility, and recognition is known as:

• A) Job Enlargement
• B) Job Rotation
• C) None of above
• D) Job Enrichment

Job simplification is often suitable for:

• A) Highly repetitive and routine tasks
• B) Jobs with a high level of customer interaction
• C) Roles that require decision-making skills
• D) Complex jobs requiring high levels of creativity

Extrinsic motivators are factors that come from outside environment. Following are extrinsic motivators,EXCEPT:

• A) Tangible benefits
• B) Respect
• C) Pay
• D) Bonuses