Which of the following is NOT a work redesign option?

• A) Job formalization
• B) Job enrichment
• C) Job rotation
• D) Job enlargement

The method to change behavior through unstructured group interaction refers to:

• A) Sensitivity Training
• B) Team Building
• C) Survey Feedback
• D) Process Consultation

Which of the following is NOT a step in Kurt Lewin’s three-step model for change?

• A) Movement
• B) Process evaluation
• C) Unfreezing
• D) Freezing

Which of the following is NOT a function of Organizational Culture?

• A) Collective commitment
• B) Organizational commitment
• C) Sense-making device
• D) Organizational Identity

The management of Z&H Corporation is redesigning its processes to create value and get rid from operations that are obsolete now. What is Z&H doing?

• A) Rightsizing
• B) Reengineering
• C) Merger
• D) Downsizing

ALL the following forces act as stimulants to external change EXCEPT:

• A) World politics
• B) Working climate
• C) Technology
• D) Social trends

Which of the following is most likely to result from a strong organizational culture?

• A) Low employee turnover
• B) Low employee satisfaction
• C) High employee turnover
• D) High absenteeism

In Ravi trading company, there is low formalization, a comprehensive information network, and high participation in decision making. What is its organizational structure?

• A) Organic
• B) Mechanistic
• C) Simple
• D) Bureaucratic

The ultimate source of an organization’s culture is :

• A) The organization’s founders
• B) The belief systems of it employees
• C) The country in which organization operates
• D) Middle management of the organization

Which work redesign option is characterized as vertical expansion of tasks, skill variety, Autonomy and feed back?

• A) None of given
• B) Job Enlargement
• C) Job Enrichment
• D) Job Rotation

Change activities that are ______ and goal oriented, are termed as planned change.

• A) Discretionary
• B) Intentional
• C) Reflexive
• D) Random

Which of the following type of structure would best suit the organization that strives for cost minimization?

• A) Organic
• B) Bureaucracy
• C) Mechanistic
• D) Matrix

The Organizational structure characterized by clear chain of command, narrow spans of control and direct supervision is called:

• A) Matrix Structure
• B) Mechanistic Structure
• C) Organic Structure
• D) Divisioanl Structure

Which of the following statements describe the “Design” stage in appreciation inquiry process?

• A) To find out the strengths of organization
• B) To write the action plan and development of implementation strategies
• C) To envision the organization and describe what is different
• D) To find a common vision of organization and agreeing on its unique qualities

Which one of the following employee responses is an immediate resistance towards change?

• A) Loss of motivation to work
• B) Threatening to go on strike
• C) Increased number of errors and mistakes
• D) Increased absenteeism due to sickness

The best definition for centralization is a situation in which decision making is:

• A) Pushed down to lower level employees
• B) Concentrated at a single point in the organization
• C) Completed in each department and then sent to the higher-ups
• D) Diffused among a large segment of employees

Organizing workshops and meetings to explain the changing nature of work exemplify which tactic to overcome resistance?

• A) Education and communication
• B) Manipulation and cooptation
• C) Participation
• D) Negotiation

The culture in any organization where the core values are widely shared and intensively held is known as:

• A) Strong Culture
• B) None of the Given
• C) Subculture
• D) Dominant culture

A document that mentions the required knowledge, skills and abilities to perform a job is known as:

• A) Job Analysis
• B) Job Summary
• C) Job Description
• D) Job Specification

All of the following are main instruments for revolutionary change EXCEPT:

• A) Total quality management
• B) Innovation
• C) Re-engineering
• D) Restructuring