According to attribution theory, which of the following is an example of externally caused behavior?

• A) An employee is late because of a flat tire
• B)
• C)
• D)

The consequence of Legitimate and Reward power is_________

• A) Resistance
• B) None of above
• C) Commitment
• D) Compliance

Static strength, extent flexibility and trunk strength are basic abilities concerned with:

• A) Physical ability
• B)
• C)
• D)

The consequence of Referent and Expert power is ________

• A) Commitment
• B) None of above
• C) Resistance
• D) Compliance

What are the three key elements of motivation?

• A) Intensity, direction and persistence
• B)
• C)
• D)

Which of the following statements is true pertaining to the role of personality traits in negotiations?

• A) Charming personalities quickly resolve the conflicts
• B) Individuals with an internal locus of control are better negotiators
• C) Competent individuals make excellent negotiations
• D) Extroverts are less effective negotiators than introverts

In work values, honesty stands for__________.

• A) Provision of accurate information
• B)
• C)
• D)

Leaders achieve goals, and power is:

• A) Usually used by poor leaders
• B) A goal in and of itself
• C) A means of achieving goals
• D) A strong influence on leaders’ goals

Maslow’s hierarchy of needs arranges those needs in which of the following orders?

• A) Physiological, safety, social, esteem, and self-actualization
• B)
• C)
• D)

Reactive and protective behaviors designed to avoid action, blame, or change are termed as:

• A) Impression management
• B) Defensive behaviors
• C) Protectionism
• D) Political behaviors

Decrease in tenure can increase ________.

• A) Absenteeism
• B)
• C)
• D)

A stage in negotiation process where both parties undoubtedly need to make concession is_________

• A) Closure and implementation
• B) Preparation and planning
• C) Bargaining and problem solving
• D) Clarification and justification

Hunger, thirst, sex, pay, and physical work environment are examples of which of Alderfer’s needs?

• A) Existence
• B)
• C)
• D)

In the modern work world, where higher-level trust has been largely destroyed because of broken promises, it is likely to be replaced with which of the following type of trust?

• A) Knowledge-based
• B) Dependence-based
• C) Identity-based
• D) Reliance-based

Using operant conditioning, which of the following is NOT a method that can be used to change behavior?

• A) Counseling
• B)
• C)
• D)

Which of the following leadership model integrates the expectancy theory of motivation with the Ohio State leadership research?

• A) Leader-participation
• B) Contingency
• C) Leader-member exchange
• D) Path-goal

Which of the following statements is true?

• A) Older employees have lower rates of avoidable absence than younger workers
• B)
• C)
• D)

The power based on someone’s high level of knowledge and/or specialized skills is known as:

• A) Expert power
• B) Referent power
• C) Coercive power
• D) Legitimate power

All of the following are characteristics of today’s manager except:

• A) Controller
• B)
• C)
• D)

Why most organizations develop multiple suppliers rather than giving their business to only one?

• A) To maximize power
• B) To reduce dependency
• C) To increase knowledge and information
• D) To develop interdependence